Effective Date: August 18, 2026 · Replaces the version dated August 15, 2026 — this update describes assistant-initiated connections (Section 9.5): an AI assistant may now request access through an authorization flow that ends at your consent screen, and the sections a connection may cover now include trips, wishlist, and visited places.
Rucks exists because we believe your travel memories belong to you.
Every journey teaches something. Over time, those experiences reveal how you travel, what matters to you, what you enjoy, and what you would rather avoid. Today that knowledge is scattered across emails, calendars, booking confirmations, photos, travel providers, and your own memory.
Rucks helps you bring those pieces together into a personal, evolving travel memory that belongs to you.
We believe:
These Terms explain the legal rules that allow us to provide the Rucks platform while protecting both you and us.
These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and OTB Capital, LLC, a Delaware limited liability company doing business as Rucks AI (“Rucks,” “we,” “our,” or “us”).
These Terms govern your access to and use of:
By accessing or using the Platform, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference.
If you do not agree to these Terms, you may not use the Platform.
These Terms contain important provisions regarding arbitration, limitations of liability, and dispute resolution. Please read them carefully.
You may use the Platform only if:
If you use Rucks on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.
Family sharing (Section 9.6) may only be used between adults. There are no child accounts, and you may not use family sharing to share with, or maintain a profile for, a minor.
Rucks is a personal travel memory platform.
Its purpose is to help travelers build, understand, and selectively share a lifelong AI-assisted memory of how they experience the world.
Rucks is not a booking platform. Rucks is not an online travel agency. Rucks is not a travel advisor. Rucks is not a travel review website. Rucks is not a travel journal. Rucks is not a substitute for professional travel advice.
Instead, Rucks combines information that you choose to provide or connect with artificial intelligence to create a continuously evolving understanding of your travel history and travel preferences.
That understanding exists solely for your benefit and remains under your control.
For purposes of these Terms:
Your Traveler Memory is the collection of travel-related information maintained by Rucks for your account.
It may include:
Traveler Memory belongs to you.
Facts are pieces of information directly supported by evidence.
Examples include:
Facts may originate from connected accounts, uploaded documents, or information you provide directly.
An Inference is Rucks’ probabilistic understanding of your travel preferences based on available evidence.
Examples include:
Inferences are opinions generated by artificial intelligence. They are not facts. They may change over time as additional evidence becomes available.
Every inference may include an internal confidence level. Confidence reflects how strongly available evidence supports an inference.
Confidence is not certainty. Low-confidence inferences may later become stronger, weaker, or disappear entirely.
Connected Accounts include any third-party services you authorize Rucks to access, including but not limited to:
Connections are read-only unless explicitly stated otherwise.
Input means any information you upload, submit, synchronize, dictate, connect, or otherwise provide to Rucks.
Output means any response, summary, recommendation, visualization, insight, memory, inference, or other content generated by Rucks using your Input.
Rucks operates by combining information from multiple sources that you explicitly authorize.
These sources may include:
Using artificial intelligence, Rucks attempts to reconstruct your travel history and build a structured Traveler Memory. The Traveler Memory evolves continuously as new information becomes available. It is designed to improve your future travel decisions by helping you better understand your own travel preferences and history.
Unless explicitly stated otherwise, Rucks connects to external services using read-only permissions.
Rucks cannot:
Our goal is to understand your travel history, not to modify it.
Rucks may identify patterns that are not explicitly stated in your data. For example, if your travel history consistently shows stays at boutique hotels in remote natural destinations, Rucks may infer that you prefer boutique wilderness experiences.
These inferences are probabilistic. They are intended to help you. They may be incorrect. You may edit, reject, or remove them at any time.
Your Traveler Memory is designed to remain under your control. Subject to these Terms and applicable law, you may:
Deletion requests will be handled in accordance with our Privacy Policy and applicable legal obligations.
One of the core features of Rucks is permission-based sharing. You may choose to share selected portions of your Traveler Memory with third parties such as hotels, travel advisors, airlines, tour operators, or future AI assistants.
Sharing is always initiated by you or with your explicit authorization.
Whenever technically possible, you control:
Rucks does not sell your Traveler Memory to advertisers, data brokers, or marketing companies.
Any sharing initiated by you is governed both by these Terms and by the terms applicable to the receiving party.
To use certain features of Rucks, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for all activity that occurs under your account.
You are responsible for maintaining the confidentiality of your login credentials. Resetting your password ends all of your active sessions, and logging out ends the session on that device. You agree to notify us immediately if you become aware of:
We are not responsible for losses resulting from unauthorized access caused by your failure to protect your credentials.
Rucks may allow authentication through third-party identity providers such as Google, Microsoft, Apple, or other supported services. Your use of those authentication services is governed by their respective terms and privacy policies.
We may suspend or terminate your account if:
Whenever reasonably possible, we will notify you before permanent termination.
You may delete your account at any time. Deletion works exactly as follows: your account is deactivated immediately and scheduled for permanent deletion 30 days later; you may cancel and restore it at any point during those 30 days; when the grace period lapses, your Traveler Memory and all associated data are permanently deleted automatically. If you prefer not to wait, you may confirm your email address and delete everything immediately. Deletion is all-or-nothing — it either completes fully or does not run, and we will tell you which. Some information may be retained only where legally required or reasonably necessary for security, fraud prevention, dispute resolution, or compliance. See our Privacy Policy for full detail.
Rucks becomes useful because it can connect, with your permission, to services that already contain parts of your travel history. These connections exist solely to provide services to you.
You choose which services to connect. You may disconnect them at any time. By connecting an external account, you authorize Rucks to access only the information necessary to provide the services you request.
Unless expressly stated otherwise, all supported integrations operate using read-only permissions.
Rucks does not intentionally:
Future features that require write access will require separate authorization.
Rucks depends on third-party services that we do not control. These services may:
We are not responsible for interruptions caused by third-party services.
Your relationship with any connected service remains solely between you and that provider. Nothing in these Terms modifies your agreements with those providers.
You retain ownership of everything you provide to Rucks.
This includes:
We claim no ownership over your Input.
To provide the Platform, you grant Rucks a worldwide, non-exclusive, royalty-free license to access, process, analyze, reproduce, store, organize, transform, and display your Input solely for the purpose of operating, maintaining, securing, improving, and providing the Platform to you.
This license ends when your data is deleted, except where retention is required by law or reasonably necessary to resolve disputes, enforce agreements, or protect the security of the Platform.
Your Traveler Memory belongs to you.
This includes:
Rucks does not claim ownership of your Traveler Memory.
Because Traveler Memory combines factual information with AI-generated inferences, mistakes can occur.
You may:
Whenever possible, Rucks will learn from your corrections to improve your Traveler Memory.
Subject to technical limitations and applicable law, you may export your Traveler Memory in supported formats. Our goal is that your travel memory remains portable.
Sharing is one of the core capabilities of Rucks. You—not Rucks—decide whether your Traveler Memory is shared.
Rucks never shares your Traveler Memory with another person or organization without your authorization, except where required by law.
Where supported, you may choose to share only specific portions of your Traveler Memory.
Examples include:
You are not required to share your complete Traveler Memory.
Where supported, you may grant access that:
Once information has been shared with a third party at your direction, that third party becomes responsible for its own handling of your information. Their use of your information is governed by their own terms and privacy policies.
Rucks is not responsible for how third parties use information after you choose to share it with them.
You may authorize an AI assistant of your choice to read a defined portion of your Traveler Memory. An authorization can be created by you directly, or requested by the assistant through an industry-standard authorization flow (OAuth) that ends at a Rucks consent screen: nothing is granted until you approve, and what you approve — not what was requested — is what the assistant receives. Assistant applications may register themselves with Rucks in order to make such requests; a registered application’s name is self-declared and is not verified by Rucks, and the consent screen says so. Each grant is scoped to the sections you switch on: preference themes; loyalty program numbers (excluded unless you switch them on; balances are never included); your trips as titles, dates, and places only (never underlying bookings, documents, or companions); your wishlist; and the places you have visited. Travel Profile facts, including medical information, are never available to AI assistant connections. Every read by a connected assistant is recorded and visible to you. Disconnecting a grant takes effect immediately and permanently.
The assistant itself is a third party under Section 9.4: once it has read information you authorized, its handling of that information is governed by its provider’s terms, not ours.
You may establish a mutual sharing relationship with another adult who has their own Rucks account. Family sharing is two independent grants, not a joint account: you choose what to show them, they choose what to show you, and each side’s choice is scoped, revocable, and audited separately. A family share lasts until it is revoked. If either side stops sharing, the other side is told plainly that sharing was ended — nothing is silently hidden, and ending your grant never removes anything the other person owns.
Family sharing is available only between adults (Section 2).
A travel supplier (such as a hotel or travel designer) may prepare a request asking to see a portion of your preferences, and deliver its link to you themselves. The request waits for your decision: you may narrow or widen what it asks for, set how long access lasts, and approve or decline it. If you approve, the supplier’s link shows exactly the slice you chose. If you decline, their link simply stops working — Rucks says nothing on your behalf and never contacts anyone for you.
You may record the names of people you traveled with on your own trips and moments. When you do, you are providing information about another person, and you represent that you have the right to do so. The Service may also record such names automatically when a booking confirmation you connected or forwarded lists them as fellow travelers; these are marked as coming from your booking, you can remove any of them, and a name you remove is never re-added automatically. Companion names live inside your account and appear outside it only in shares you explicitly authorize. If someone asks you to remove their name from your memory, we expect you to honor that; and anyone — Rucks user or not — may exercise their own legal rights regarding information about them by contacting privacy@rucks.ai.
Artificial intelligence is fundamental to how Rucks operates. It helps organize your travel history, identify patterns, generate insights, and assist with future travel decisions.
Artificial intelligence is not perfect.
Outputs generated by Rucks may include:
Outputs are generated using probabilistic models. They may contain inaccuracies.
Rucks attempts to distinguish between Facts (information supported by evidence) and Inferences (conclusions derived from evidence).
Inferences are opinions generated by artificial intelligence. They are not guaranteed to be correct.
Where appropriate, Rucks may indicate its confidence in a particular inference or recommendation. Confidence represents the strength of available evidence. It is not certainty.
You remain responsible for reviewing Outputs before relying upon them. You should verify important travel information—including reservations, schedules, visa requirements, pricing, and availability—with the relevant provider.
Rucks does not provide legal, immigration, tax, financial, medical, insurance, or professional travel advice. Nothing generated by Rucks should be treated as a substitute for advice from qualified professionals.
Rucks may use artificial intelligence models provided by third parties. Those providers may change their services without notice. We are not responsible for inaccuracies generated by third-party models.
You agree to use the Platform responsibly and lawfully.
You may not:
You remain responsible for your conduct while using Rucks. We reserve the right to suspend or terminate accounts that violate these Terms.
The Platform, including its software, source code, architecture, databases, user interface, visual design, trademarks, logos, documentation, graphics, workflows, prompts, AI systems, and all related intellectual property, is owned by Rucks AI or its licensors and is protected by applicable intellectual property laws.
Except for the limited rights expressly granted under these Terms, no rights are transferred to you.
“Rucks,” the Rucks logo, and all related names, logos, product names, service names, slogans, and branding are trademarks or registered trademarks of Rucks AI. You may not use them without our prior written permission except as reasonably necessary to identify the Platform.
Nothing in these Terms transfers ownership of your Traveler Memory to Rucks. Your memories remain yours. Our ownership of the Platform does not give us ownership of your travel history, your preferences, or your AI-assisted Traveler Memory.
If you provide suggestions, feature requests, ideas, bug reports, or other feedback (“Feedback”), you grant Rucks a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use that Feedback without restriction or compensation. This does not give us ownership of your Traveler Memory or your personal data.
Your privacy is fundamental to how Rucks is designed. Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy. By using the Platform, you acknowledge that you have read our Privacy Policy.
Rucks is built around several core principles:
We use commercially reasonable technical and organizational measures to protect your information. No online service can guarantee absolute security. You acknowledge that use of the Internet involves inherent risks.
Your information may be processed in countries other than your own. Where required by law, we will implement appropriate safeguards for international transfers.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUCKS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THIS INCLUDES WARRANTIES OF:
WITHOUT LIMITING THE ABOVE, WE DO NOT WARRANT THAT:
Artificial intelligence is inherently probabilistic. Traveler Memory combines factual evidence with machine-generated inference. Mistakes are possible. Recommendations are opinions generated from available evidence.
You should independently verify important travel information before relying upon it.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUCKS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
THIS INCLUDES DAMAGES ARISING FROM:
OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE GREATER OF: (a) the amount you paid to Rucks during the twelve (12) months immediately preceding the claim; or (b) US $100.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Rucks AI, its affiliates, officers, directors, employees, contractors, licensors, and service providers from any claims, damages, losses, liabilities, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of:
We reserve the right to assume exclusive control of any matter subject to indemnification.
We may suspend or terminate your access if:
Whenever reasonably possible, we will provide advance notice.
Upon termination:
Certain provisions of these Terms survive termination, including ownership, limitations of liability, indemnification, dispute resolution, and other provisions that by their nature should survive.
If a dispute arises, both parties agree to attempt to resolve it informally before initiating legal proceedings. Please contact us at legal@rucks.ai.
Both parties agree to attempt good-faith resolution for at least thirty (30) days.
If a dispute cannot be resolved informally, it shall be resolved by binding arbitration administered by JAMS under its applicable rules. Unless otherwise required by law, arbitration shall take place in Santa Barbara County, California. The arbitrator’s decision shall be final and binding.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND RUCKS AGREE THAT ALL CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, REPRESENTATIVE ACTION, OR COLLECTIVE PROCEEDING.
WHERE PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY.
You may opt out of the arbitration provisions by notifying us in writing within thirty (30) days of first accepting these Terms. Opting out of arbitration does not affect any other provision of these Terms.
We may update these Terms from time to time. If changes are material, we will provide reasonable notice through the Platform or by email. Continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws of the State of California, excluding its conflict of law rules. Where applicable, the Federal Arbitration Act governs arbitration provisions.
These Terms, together with the Privacy Policy and any documents expressly incorporated by reference, constitute the complete agreement between you and Rucks.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions remain in full force and effect.
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
You may not assign these Terms without our prior written consent. Rucks may assign these Terms without restriction in connection with a merger, acquisition, corporate reorganization, financing, or sale of assets.
Rucks shall not be liable for delays or failures resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, pandemics, government actions, failures of third-party providers, Internet outages, or other events outside our reasonable control.
You consent to receive communications electronically. Electronic communications satisfy any legal requirement that communications be in writing.
If you obtained the Rucks app from the Apple App Store, the following additional terms apply, and prevail over any conflicting term above to the extent of the conflict:
Rucks AI
OTB Capital, LLC
1117 State Street
Santa Barbara, California 93101
United States
Email: legal@rucks.ai
Website: https://rucks.ai
End of Terms of Use